Draft Vulnerability Strategy published

Albion Eco has produced a Draft Vulnerability Strategy to meet the expectations of Ofwat’s ‘Service for all’ vulnerability guidance. Our Draft Vulnerability Strategy can be found in the Document Library The strategy sets out our approach to delivering extra help to customers and how we meet each of the minimum expectations set out in Ofwat’s guidance. Our draft strategy will now be reviewed by Ofwat and a final version will be published in June 2025.