Customer Advice

Document Library

  • Code of practice
  • Charges scheme 2022/23
  • Code of Practice on Pipe-laying
  • Health & Safety Policy

The economic regulator of the water industry in England and Wales – Ofwat Home – Ofwat

The Drinking Water Inspectorate (DWI) Drinking Water Inspectorate (

Information and guidance on selecting water fittings: Water Regs UK Limited – Publications

Pipe laying in contaminated land guidance: Guidance for the Selection of Water Supply Pipes to be used in Brownfield Sites (

Watersafe approved plumbers WaterSafe | Local Approved Plumbers

WIAPS approved installers Water Regs UK Limited – Search for WIAPS Installer

Developer Guidance

Contaminated land assessment guidance: Contaminated land assessment guidance

:The Water Supply (Water Fittings) Regulations 1999, The Water Supply (Water Fittings) (Scotland) Byelaws 2014 and the Water Supply 9Water Fittings) Regulations (Northern Ireland) 2009. 

Information on the regulations and how they affect you: water_regs_affect_v2.4web__apr2021_.pdf (

Information on Notification of Proposed Plumbing Work: water_regs_notification_v2.71web__21may2021_.pdf (

Information on commissioning plumbing systems: 9-05-01_commissioning-2021-v3web-_apr2021_.pdf (

It is Albion Eco’s policy to require the installation of non return valves on all branches of domestic cold water systems intended to feed appliances such as dishwashers and washing machines.  All materials must be BS6920 compliant and we recommend using an approved contractor eg WIAPS or WaterSafe registered.