New Appointments and Variations (NAVs)

NAVs allow new companies to enter the regulated water market, offering water, sewerage or recycling services to a specific geographic area and replacing the existing incumbent company. As a result, developers and large business customers can choose their wholesale supplier for these services and enjoy the benefits that can be delivered. In 1999 Albion Water was the first NAV to be awarded since the water industry was privatised. The original NAV site has since been transferred to Albion Eco and we have continued the ground-breaking work for our end customers.

New Development

who is eligible?

In order to choose a new appointee, a customer’s site must meet one of the following criteria.

  • The unserved criterion. The site has no existing mains water connection and it has no existing mains sewer connection.
  • The consent criterion. The existing local monopoly supplier agrees to transfer the site or premises to another company.
  • The large user criterion.
    The site is in Wales and the customer uses more than 250 megalitres of water a year.
    The site is in England and the customer uses more than 50 megalitres of water a year.